Privacy Policy for Spok.vc

Effective Date: 01 June 2023

This Privacy Policy ("Policy") describes how Spok.vc ("Spok.vc," "we," or "us") collects, uses, and discloses personal information when you use our services. By accessing or using the Spok.vc platform, you agree to the terms and practices outlined in this Policy.

Information We Collect
  • 1.1 Personal Information: When you sign up for and use Spok.vc's services, we may collect personal information such as your name, email address, contact information, and payment details. We require this information to provide you with access to our platform and to process your transactions.
  • 1.2 User-Provided Content: We may collect and store the content you upload, share, or transmit through the Spok.vc platform, including documents, files, and other materials. This content may contain personal information and other data that you choose to share.
  • 1.3 Usage Data: We automatically collect certain information about your use of the Spok.vc platform, including your IP address, device information, browser type, access times, and pages visited. We may also collect information about your interactions with our services, such as the features you use and the actions you take.
Use of Information
  • 2.1 Provision of Services: We use the collected information to provide, personalize, and improve our services. This includes enabling access to the Spok.vc platform, processing transactions, and delivering customer support.
  • 2.2 Communication: We may use your contact information to send you administrative messages, service updates, and promotional communications related to our services. You can opt out of receiving promotional communications at any time.
  • 2.3 Analytics and Improvements: We analyze the usage data to monitor and improve the performance and functionality of the Spok.vc platform. This helps us understand user preferences, troubleshoot issues, and enhance the overall user experience.
  • 2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, including responding to requests from governmental or regulatory authorities.
Data processing
  • Within spok.vc, we leverage AI technologies to enhance our services. Google Workspace APIs are not utilized for developing, improving, or training generalized AI or ML models. However certain data accessed or processed through our platform undergoes analysis for various purposes, including email, calendar events, and contacts. Through AI-driven processes such as summarization, classification, and data extraction, we identify and extract relevant information such as company names, websites, founders, and other pertinent details to improve the functionality and usability of our services. Additionally, our AI algorithms help find connections between contacts and companies. It's essential to note that we prioritize user privacy and data security, adhering to our Privacy Policy and maintaining transparency regarding the use of AI technologies within our platform. Furthermore, users have the option to opt out of these data analysis processes.
Information Sharing and Disclosure
  • 3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information for the purpose of performing specific tasks on our behalf, such as data storage, payment processing, or customer support. We ensure that these providers adhere to appropriate data protection standards.
  • 3.2 Linked Cloud Storage Accounts: If you authorize Spok.vc to access your linked cloud storage accounts (such as Google Drive or Dropbox), we may collect, store, and process the data necessary to provide our services. We handle this data in accordance with the terms and conditions of the respective cloud storage services.
  • 3.3 Legal Requirements: We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights or safety, investigate fraud, or respond to a government request.
  • 3.4 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your personal information becomes subject to a different privacy policy.
  • 3.5 Data Accuracy: The accuracy of information generated from emails and company decks may vary. While we employ advanced algorithms and techniques to ensure data accuracy, errors or inaccuracies may still occur.
  • 3.6 Use of Information: The information provided by Spok.VC is intended for informational purposes only. Users are encouraged to independently verify the accuracy of any data obtained through our platform before making any business decisions or relying on it for any purpose.
  • 3.7 Limitation of Liability: Spok.VC shall not be liable for any damages or losses arising from the use of our services or reliance on the information provided. Users agree to use our platform at their own risk.
  • 3.8 Data Privacy: We are committed to protecting the privacy and security of user data. Information processed through our platform is handled in accordance with our privacy policy.
  • 3.9 Spok.vc's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy , including the Limited Use Disclosure.
  • By using Spok.VC's services, you acknowledge and agree to the terms outlined in this disclaimer. If you have any questions or concerns, please contact us.
Data Storage and Privacy
  • 4.1 Spok.vc will store and process your data in accordance with our Privacy Policy. By using our services, you consent to the collection, storage, and processing of your data as described in our Privacy Policy.
  • 4.2 Spok.vc will take reasonable measures to ensure the security and confidentiality of your data. However, we cannot guarantee absolute security and will not be liable for any unauthorized access, loss, or corruption of your data.
  • 4.3 You acknowledge and agree that Spok.vc may access and use your linked cloud storage accounts solely for the purpose of providing our services and that we will handle such access in compliance with our Privacy Policy.
Data Security
  • 4.1 Spok.vc implements reasonable security measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  • 4.2 If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
Google Gmail and Calendar Integration
  • 4.3 To enhance communication and collaboration features within Spok.vc, we require access to certain Gmail and Calendar scopes:

    1. Spok reads your Gmail messages to provide contextual information and facilitate seamless integration.
    2. Spok sends emails on your behalf, ensuring efficient communication between users.
    3. Spok can compose and draft emails within the platform for user convenience.
    4. Spok accesses to your Gmail contacts to streamline communication and collaboration efforts.
    5. Spok accesses your Calendar, to prove scheduling and event management features, enhancing productivity and coordination among users.
Data Retention
  • 5.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
  • 5.2 You can request the deletion of your account and associated personal information by contacting us. However, please note that certain data may need to be retained for legal or legitimate business purposes.
Children's Privacy
  • 6.1 Spok.vc's services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Changes to this Privacy Policy
  • 7.1 We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated Policy on our website or through other communication channels. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us
  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at admin@spok.vc. We will endeavor to respond to your inquiries in a timely manner.